Auto Transport Reviews
One way for consumers to ensure that they are selecting a reliable auto transporter to ship their car from one point to another is to look at consumer written auto transport reviews. The auto transportation sector is a big and growing business, with scores of companies providing car hauling services on a national, regional and local basis. Choosing the right company can be quite a challenge, especially if you have never used an auto transportation service previously.
Top Auto Transport Company Reviews
Cutting Through the Clutter
Auto transport reviews can help you cut through the clutter and focus on the key attributes and options that you need to be looking for when selecting an auto transporter. Numerous websites offer auto transport reviews these days. In most cases, the reviews are written by consumers who have actually used an auto transportation service to haul their automobiles from one point to another. The reviews reflect consumer opinion about specific auto transportation providers, and can be an invaluable help when you are trying to figure out which auto transporter to choose for your needs.
How to Use Transport Review Sites
Websites that offer consumer driven auto transport reviews typically will allow you to search for transportation providers using a variety of metrics. Many transportation review sites, for instance, will let you search for transporters by location, by destination and by route. They will also let you search for and rank auto transporters in your region by number of positive reviews received, number of negative mentions and total number of reviews.
Some of the larger sites will let you search for and rank transporters based on the number of customers they have, or the number of vehicles they ship annually. Other sites organize auto transport reviews by company name. Many transport sites offer consumer reviews of brokers as well as carriers.
Rating Auto Transport Companies
Typically transport review sites use a rating scale to rank companies based on consumer opinion. Companies are usually measured on a scale of 1 to 5, with 1 representing low customer satisfaction and 5 representing high consumer satisfaction with a company. Some sites allow consumers to rank auto transporters based on their service, their cost, their speed of delivery and customer support. The manner in which the auto transport reviews are presented can vary by site. Typically, a review website will give you a quick thumbnail description of a company, followed by a list of consumer reviews ranked in the order in which they were written.
Potential Drawbacks
Consumer reviews can be invaluable in helping you decide which company to choose for your auto transportation needs. However, there are a few caveats that you need to keep in mind when considering such reviews:
- The higher the number of reviews that a company gets, the more reliable its ranking is likely to be. Sometimes, a company might get a favorable or an unfavorable ranking from consumers, but the ranking may be unreliable if it is based on the opinions of just a handful of consumers.
- Not all consumer reviews are the same. Many consumers get paid to write reviews. Such reviews may not always be based on actual first hand experience with an auto transporter.
- Always make sure that consumer reviews that you are looking at are recent. Sometimes, a transporter might have received glowing reviews in the past that are old and outdated.
- Do not rely solely on consumer reviews when making a decision. Remember, consumer reviews reflect individual opinions, and those opinions might be quite different from your own.
Auto transport reviews can be useful in helping guide you to a decision, but, as with any business transaction, you need to use your own judgment as well when selecting a vendor.
