Stateway Auto Transport is a Wheeling, Illinois-based full-service auto transport provider. The company is a fully licensed and bonded car shipper, using its own fleet of open carriers and enclosed trucks to transport vehicles around the country. All of its trucks are equipped with a GPS-tracking technology that allows customers to do real-time tracking of their shipment. Stateway was established in 1992, and has a reputation for being a reliable and relatively affordable vehicle transporter in the region.
Stateway Auto offers three basic service plans for customers: standard, premium and express. Under Stateway’s standard shipping plan, cars are transported door-to-door in double-decker, open carriers that are designed to carry between seven and 11 vehicles per load. With the premium plan, vehicles are transported to their destination in enclosed, climate-controlled trucks. Each of Stateway’s enclosed carriers is designed to carry between two and six vehicles per load.
Stateway’s express option is a high-end service offering designed specifically for last minute moves. Under the expedited service plan, Stateway Auto guarantees to pick up a vehicle for shipping within one to two business days of the order being placed. It also guarantees to deliver the vehicle by a specific date and time. Customers who sign up for the service can choose to have their vehicle shipped in either an enclosed carrier or an open carrier. The company’s standard option is its most affordable service, and is also the default option that Stateway uses when it gives a price quote. Both its enclosed service and its premium service cost substantially more than the standard service.
Stateway Auto has an excellent reputation for customer service. The company claims that all of its drivers have to go through a strict background review process, and need to have several years of experience transporting vehicles before they can work for Stateway. This car transporter is not currently an accredited member of the Better Business Bureau, and has an C- rating with the agency. Stateway Auto Transport has a Five-Star rating for customer service on TransportReviews.com, and somewhat more modest ratings on other transport review sites, such as TransportRankings.com.
Stateway offers free online price quotes, and also lets customers book their transportation online as well. It accepts all major credit cards for the initial deposit, but requires cash or a cashier’s check upon delivery of the vehicle. Stateway Auto Transport is registered as a licensed operator with the Federal Motor Carrier Safety Administration (FMCSA), and has a clean safety record for the past three years.